![]() Ideally, if you have a Time Machine backup of before you ran the mobile device update, you can pull that framework file from the backup and replace the new version that breaks your C4D. In summary, there’s a file at /System/Library/PrivateFrameworks/amework that those older versions of C4D don’t like. You can check the following thread on Creative Cow for more details: With R19/20 not booting on PC without blocking the firewall I think the writing is on the wall that pre-R21 C4D is at death’s door and it would be wise to make alternative may have run into a long-standing, unresolved issue where one of the files updated through iTunes in OS X somehow prevents Cinema 4D from launching. When you do get your system up and running, even if it’s temporary, export your important assets as the Universe might be trying to tell you it’s time to use open source software. ![]() It could be that when you shut down and files are written to the disk they can’t be updated due to a permissions mismatch and when you turn on again you’re back to square one. ![]() Have you tried resetting file permissions with disk utility? This has fixed problems for me in the past. I’ve no idea what’s up with you Mac, it’s very odd behaviour. Do Maxon have a discord server, they don’t have a forum for C4D only Redshift and Forger. Like most modern companies Maxon appears to be providing the minimum possible support even to new customers, legacy customers are really out of luck and have nothing more than the ‘Knowledge Base’ for help. I’d be surprised if you were ‘blacklisted’ as such, why would Maxon do that? Sorry, I didn’t realise the system was preventing you setting up a new account. So anyone any idea how I can contact Maxon and request them politely if they are maybe willing to send an old fan of Cinema 4D his serials for r19 and Ok but shouldn’t I be able to sign up for a new account? How the fork! do you contact these people if they blacklist your email? Please try again later or contact us if the problem persists.” So I try to sign up for a new account, I already know whats going to happen but I’m optimistic, maybe it will work. Reading the “ What does it mean by my email address is reserved or not registered?” knowledge base article with all kinds of stuff that doesn’t help me at all, there is at the bottom this line: “ If that fails to work, contact support.” Which… tada! trows me back to the beginning part with my email not being registered. Trying to contact them (create a ticket) results in a “ email address is either reserved or not registered” error. I still have the installers but the serials aren’t here. I made a giant big “oopsie” yesterday which resulted in Cinema 4D r19 and r20 to not being able to launch anymore.
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